Why Customers Choose RingCentral Over 8x8

We know you want to select the best and most reliable phone system for your company. The communication method you choose is your lifeline to your clients, so it’s crucial that your service comes across professional and as smooth as possible. If you are searching for an alternative to a traditional phone service and researching the benefits of a VoIP system, you probably realize that there are a lot of options out there. But which one can handle the demands of your business most effectively? Two of the most popular and attractive choices available right now are RingCentral and 8x8. Let’s go over some of the benefits and features of each of these services so that you can make an informed decision on which one is right for you.

RingCentral

If you are looking for an all-in-one VoIP service, RingCentral is a great choice. Not only can you make phone calls, but it also includes an internal messaging system as well as video conferencing capabilities. RingCentral is simple to set up, easy to navigate, user-friendly, and it is less expensive than other systems with similar features. Plus, it integrates well with your other business applications including Microsoft, Google SalesForce, Box, and many more.

RingCentral offers different plan levels, and you have the flexibility to expand your system to include additional options as your needs change (like adding international phone numbers). Its impressive list of features includes multi-level auto attendant and automatic call recording. RingCentral can provide robust and powerful solutions for businesses of any size.

8x8

8x8 VoIP service has some similar features benefits as RingCentral (like internal messaging and video conferencing), it has data centers all around the world, and is known for its unlimited international calling. It has affordable plans, but it is not as feature-rich or as polished as RingCentral. However, it does contain all the basic, standard VoIP features that most businesses need. 8x8’s primary focus is to help you upgrade your traditional phone system so that you can handle your calls quicker and more efficiently.

Which is Best?

Both 8x8 and RingCentral VoIP services do not require a complicated setup process, nor entail purchasing expensive equipment. All that is needed is a stable internet connection and VoIP-based phones, and you can have either service functioning quickly. They both offer a variety of plans to meet a company’s needs and provide 24/7 customer support.

When comparing which service is best, the competition is close, but RingCentral does have an edge. It has excellent priced plans for all the calling features, tools for collaboration, and integration capabilities you get. Plus, RingCentral’s reporting and call management functions are great for contact centers too. The others can’t match their expansive list of features, so you do get the most bang for your buck when you choose RingCentral.

Here at Cloud Phone Nation, our consultants aim to understand your goals to help you find the best possible technology solutions for your company. If you have any further questions about RingCentral or 8x8 and how they can benefit your organization, please contact us today.